What our clients say about us
Kind words from a selection of clients
The support we have had from CAS has been very good, excellent in fact!
Prior to engaging CAS we were struggling with a number of problems across the telecoms, datacoms and IT spaces, the main challenge was how to resolve these issues as part of defining and delivering a new overall strategy. CAS has really helped by delivering a cohesive strategy and made numerous suggestions and improvements which resolve current issues within a transformation project that delivers a fully integrated Voice, UC and Contact Centre solution.
CAS also worked with us to enhance our bleep system and improve our mobile provision, all the time pointing out areas of consolidation and potential cost savings. Following feedback from users, CAS has also highlighted service improvements across a wider spectrum for DR/business continuity, systems integration and remote working.
CAS resolved our VOIP data networking issues and made the whole process so easy; they were brilliant to work with.
In all cases CAS met and exceeded the requirements and performance with regards to the contract specification
CAS provided a professional and dedicated service for the works specified.
Ofgem required external support to undertake an audit of the energy companies’ telephone service. With their specialist technical knowledge of telephone systems, CAS were able to identify several areas of interest to us. CAS’s final report outlining their findings was delivered in full and on time. CAS would often go out of their way to provide us with necessary support and we were very impressed with CAS’s quality of work. We would recommend CAS to any other organisation.
I have read the case study and believe it to be a fair reflection of the works completed by CAS for the North Essex Partnership NHS Foundation Trust. I would just like to add what I believed to be missing which is the extra value that CAS has provided.
Other bonus activities delivered by CAS were within project change guidance & risk management in assisting in offering solutions to the issues that arose. Importantly to the NHS in particular CAS were cost effective, efficient and cautious of constraints within budgets & timescales.
I can conclude that CAS delivered the project aims on time & within budget. Please feel free to pass my comments on to those of your choosing.
CAS provided telecommunications planning and project management services to deliver a regional telephony solution across the eastern region and a dedicated project manager to migrate from the established Emergency 999.
Operations Centre to a newly refurbished centre.The project required delivery of the following (list not exhaustive):
In all cases CAS met and exceeded the requirements and performance with regards to the contract specification:
CAS provided a professional and dedicated service which exceeded the level commissioned, to ensure that the project was delivered safely and at the appropriate time.
NSDC supports an area of 400 square miles (one third of Nottinghamshire). The Council’s existing contract for the provision of telephony services expires in September 2009 and NSDC acknowledged this as an opportunity to seek vendor independent consultancy advice and guidance as to the suitability of its existing voice and data infrastructure for a converged IP Telephony Solution that will support the Council’s future business needs.
NSDC awarded CAS the assignment in July 2008 and the overall requirement was to conduct a technical and commercial review of the Council’s voice and data communications infrastructure. Work commenced in August 2008, the scope of the consultancy being split into three phases with a tight schedule of phases one and two being completed by 31 October 2008.
Phase one consisted of the following:
Phase one proved to be a highly valuable stage.
Phase two consisted of the following:
Phase three was to assist with the preparation of a detailed tender specification for a full OJEU procurement process based on the Council’s preferred option. This has been completed to a draft specification to date and is currently being reviewed.
NSDC have been very satisfied with the level of commitment demonstrated by CAS and the quality of the reports and recommendations to date. NSDC would not hesitate to use CAS in the future and would recommend CAS to other potential customers.