Telecommunications Consulting

The scale of our consultancy work has ranged from global, international companies with multiple sites servicing many thousands of staff to small [SME] business assignments.

CAS telecoms consultancy services provide specialists that cover a full spectrum of strategy, audit, design, specification and communications management. Our telecom consultants can work at all management levels within your business hierarchy. CAS’ true value lies in the application of management techniques backed by experienced technical knowledge.

CAS consultants maintain high-level contact with the major telecommunications industry network operators and system suppliers across the world. These relationships have developed as a result of trusted involvement with many high profile commercial projects and consistent private demonstrations of products and future developments including:

• Convergence of voice and data services
• Mobile communications
• Video and audio conferencing
• Messaging
• Interoperability and systems integration

CAS consultants pride themselves on their ability to understand and establish the user requirements for ICT services and perpetuate this theme throughout the customisation and deployment of technology to ensure that solutions are implemented to true customer requirements.

CAS telecommunications audit services utilise proven processes and incorporate the skills and industry-specific knowledge required to deliver cost savings in a flexible manner. The CAS audit service includes:

• On site usage and service inventory
• Client billing analysis
• Realisation of cost savings for ongoing revenue and lump-sum rebates
• Full documentation of services following the audit completion
• Business and user requirements analysis

Other CAS telecommunications services include:

• Voice services design including procured and managed services
• Voice and data convergence – VoIP locally and wide area networking
• Specification, ITT analysis, contract negotiation and full range of RFP services
• Technical implementation management of all modern telecommunication systems
• Technical implementation, testing and management of all modern trading voice systems
• Technical design, implementation and testing of voice recording solutions, including specialised ‘selective retention’ total recording systems for the trading floor environment and call centre applications
• Voicemail and Unified Communications systems including the integration testing with the chosen PBX and other critical systems.