Hill-Samuel

Telecomms Review for HSAM Trading Systems

CAS carried out an initial consultancy review of the telephony and network services operation.

A set of recommendations were accepted by HSAM leading to the expansion of the Ericsson MD110 PABX and FS trading system to support the company’s growth at the City based head office.

CAS carried out a review of the financial asset management trading requirements and implemented a number of cost saving and quality enhanced services, including:

  • Incoming call answering improvements
  • Changes to analogue private circuits and the greater use of digitally provided channelised private dealer circuits
  • Redeployment of MD110 PABX and FS system line cards and networked circuits

CAS was retained to carry out a facilities management role as the company grew and developed its services.