City of Westminster

Communications Consultant for the City of Westminster

This assignment began in 1994 when CAS was awarded the consultancy assignment to undertake a voice communications review for the City of Westminster. The steps taken are as follows:

  • site audits and initial report
  • final report and recommendations for the next steps for the implementation of a replacement voice communications network
  • specification and evaluation process including PABX systems and networks, and managed service options, using OJEC procurement procedures
  • tender analysis including the detailed comparison of procured and managed service options, the Council’s decision was to implement a Centrex service from British Telecom

The project management element began three years ago and CAS has completed the rollout of the new service to over 300 sites, from small, two line locations up to the largest site at City Hall, over 1200 extensions. In total the number of extensions exceeds 3500. The project management phase included:

  • the networking of ISLX, ISDX and FeatureNet during the replacement process
  • co-ordination of all parties to meet the implementation requirements
  • detailed project meetings with British Telecom and local Council site contacts
  • attendance at project board meetings and provision of regular management and project reports

CAS has been retained by the Council to provide:

  • ongoing technical advice as the network develops
  • project management support, for new sites and initiatives

Other projects that CAS has also been involved with include: The review and design of the council intranet web site. This consisted of reviews both from the business and the technical perspective. Outline of contents, access control and management, design and navigation and integration with existing systems and platforms. The strategy and design of a replacement LAN and WAN for 14 libraries. The solution was to provide ATM to the desktop. The various elements consisted of:

  • Preparation of specifications, including re cabling to CAT5e parameters
  • Evaluation of solutions and tenders
  • Project management
  • Documentation and provision of operations manual