Relocation Management

CAS is successful in the logistical management of both large and small relocation projects for high profile clients both as specific assignments and in parallel with the technical design aspects.

Scope and Benefits

This experience is broad spectrum leading to the high level management of complex, critical projects where large numbers of staff are being relocated.

Areas where CAS has added real benefit are:

  • Establish and develop relocation strategy, desktop relocation or pre-installation and technology refresh
  • Setting up and helping to manage the project office
  • Project management and staffing of user equipment audits
  • Project manage and provide resource for technology installation for new trading floors
  • Project management of testing activities to ensure a minimum defect relocation, including:
    • QA and CoW for the fit-out of the space or floor
    • Regression planning, change management and proof-of concept testing
    • Network Testing - ensure all "hot" ports can see the network
    • Application Compliance Testing - ensure all business critical applications run on all subnets, with minimum latency
    • Testing and acceptance of telephony equipment - telephones, dealerboard turrets, ringdown/private wire relocation preparation, facsimile lines and machines etc
    • Cutover of key systems such as PBX, dealerboard, voicemail/VM and numbering schemes
    • User Acceptance Testing - involve users and manage support calls at Go Live
    • Data Centre design and environmental awareness
  • Set up and manage relocation helpdesk, liaise with and direct operational staff to ensure IT and Facilities help points are able to handle and react to new building issues

The detailed analysis of user requirements, assisting in backroom systems delivery and the "up front" trading floor management of technology has allowed a seamless schedule of activities to be brought together, CAS being the catalyst that ensures all responsible client services are brought together.

Project Office Methodology

Due to the strategic planning and management roles CAS is able to provide, the concept of setting up a project office for the relocation is one that has been well received in the past. CAS considers that the successful relocation projects are those where the facilities, IT and building contract areas are managed from one central project office as shown below:

Project Office

The end result is that there is one place to go for any management decisions and when the staff are relocated this is implemented with clear controls to include:

Dependent upon the size and complexity of the project ideally, the central project office should be set up a minimum of 12 months in advance of the initial relocation.